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1.9 Based on 15 reviews
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  • Customers like
    • Cushioning of the nimbus 17s 1
    • Look of the shoes 1
    • Unsatisfactory 1
  • Customers don't like
    • Warranty conditions for manufacturers defect 4
    • Quality of the shoes 4
    • Durability 2
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I bought the Nimbus Gel shoes....within 6 months the toe had worn out of one shoe and was starting on the other shoe. I only walk the Treadmill in them, so they got very little outdoor wear. I read reviews here and contacted Asics, got a RA from them for the shoes to be reviewed. But I also called the store i bought them from. Which happened to be a Asics store. I took them into them. I was locked and loaded for bear. All I had to do was smile.... Read more

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I purchased $40 worth of Asics Climacool socks and am very disappointed with them. They fall down my heel, leaving my heel rubbing on my shoe. I cannot wear them for gym class (the reason for which I purchased them). I thought I could gut-it-out and deal with the socks falling down, but it is so irritating having to pull the socks up throughout the day. The store that I purchased them from is going out of business, so I cannot return them... Read more

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6 month old "trail rated" shoes and the traction pads on the soles of both shoes are peeling off. tried to glue them back on with "serious industrial adhesives, but no luck. feels like walking in a hole with every step...and the remaining pads catch on the pedals of my car while driving, creating a distraction i do not need while driving. the stitching is also unraveling, creating separation between the soles, the body, and the mesh. besides... Read more

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  • From mobile
  • Jul 30
  • #891402

Bought a pair of ladies asics gel indicate 2, for walking, paid full price and bought 1000 mile socks ,,have the runners a month and already ripped at the toe, ,brought back to Eleverys to be told there is nothing they can do as this happens and it's not a manufacturer fault ... I am very very annoyed pissed about this, ,

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My son purchased a pair of GT-2000 4 for $120.00 on March 18, 2016. They began to fall apart shortly there after, the soles were tearing and the actual shoe material had holes in them. By June we had decided to contact the company for a replacement pair only to be told that they saw uneven wear and tear? What does that mean? A good running shoe should last 8 month's these wore out in 3 and he is not even a runner, he wore them to school! I am... Read more

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I have purchased several ASICS Gel Kayano running shoes. Although I love the feel of the shoes, I ALWAYS end up with the same problem: The fabric inside of the heel tears and causes blisters. Bought GT2000 last time and ended up with the same problem. Asked sales person at running store and he indicated that others have same problem. These shoes cost $ 100 +, so we are not talking about cheap shoes here. Hey ASICS, you KNOW this is happening!... Read more

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Asics - Horrible Quality and Customer Service
1 of 5

Tried expressing my concerns on Asics homepage. Each time (three times total) I wrote something negative, my comments were "moderated", in other words deleted. To test their page I wrote, "Asics are the best, I love them!" Low and behold it was posted immediately. The heel pockets on Nimbus 17s and Cumulus 17s wore through after only 30 miles on each pair and caused horrible blisters. Returned both to Asics, after review was told "no defect... Read more

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  • From mobile
  • Jul 14
  • #882167

In the first 6 months sole patches decided to vacate shoe, structural split at two joint of shoe noticeable and stitching coming undone on sides of shoe removing all structural quality of shoe. The last two pairs have done the same thing within 5-12 months of purchase. Asics were a great product once, what has happened?

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Has anyone had bad experiences with Asics customer service? I was trying to exchange a pair of shoes I received as a gift because they were too big. The store did not have a size 10 and transferred me to customer services who after transferring me around a couple of times said they could not help me because I did not purchase the shoes online. I asked if they can transfer me to someone who could help and the simply said "NO". I received the same... Read more

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Less than two months ago I purchased a pair of Asics. I wore them on vacation with no problem. Now I have a hole in one of the shoes. I have been an Asics wearer for the past five years and have never had a problem like this. Read more

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