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1.7 Based on 22 reviews
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  • Customers like
    • Cushioning of the nimbus 17s 1
    • Look of the shoes 1
    • Unsatisfactory 1
  • Customers don't like
    • Quality of the shoes 5
    • Warranty conditions for manufacturers defect 4
    • Durability 3
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I ordered shoes in October and never received them. I have emailed and called 5 times. I have given them my order number and I am told they will call me back. I either never hear from them or I simply get disconnected when they put me on hold. I am told over and over that the person I need to speak to is on the other line. I just called them again and this time I've been told that FedEx has denied my claim. They would not put me on the phone... Read more

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My husband and I have probably purchased over 30 pair of Asics running/walking shoes over the past 10 years. The last several pair have worn thru on the toe and on the inside of the heal. We've just kept wearing them with the holes because the shoes fit (we both are a difficult fit), and then ordered another pair (roughly every 8 months). My husband is 69 and I am 66, so neither one of us actually runs anymore, just fast walking ... at a gym.... Read more

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Purchased a pair of tennis shoes at Sportsman Warehouse and use them about 10 times for only in house walking. The stitching came loose at the toe and leather separating from material. This is the second pair that has done this over the past year and the stitching came out of those too. I have since purchased 2 pairs of brooks and they are holding up great, their tennis shoes are twice the price but worth it. I like Asics but the problems and... Read more

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  • From mobile
  • Nov 12
  • #953598

I bought a pair of asics shoes on 7th sept 16 through snapdeal.The sole of the shoes got separated in 35 days .I talked to Snapdeal who failed to give me any guarantee on the product .I contacted Asics who in turn showed no interest in replacing their defective n substandard shoes.

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  • From mobile
  • Nov 09
  • #952030
Asics Sneakers complaint 173304
1 of 2

I bought these 2 months ago. I paid 75.00 at a sports store. I was told Asics are good for people up on their feet all day. I teach first grade. I thought they would ladt longer than 2 months. I am very disappointed. It would please me to get a brand new pair from Asics. Thank you! Kaye Stroud

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  • From mobile
  • Nov 07
  • #951041

I use to love asics but they are getting worse and worse. They don't care what your problems are after u buy the shoes. Even when it's their fault. Never buy again

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I order the nimbus 18 for my husband that is currently deployed and there website was giving me issues ordering his running shoes that he needs, so i refreshed it and put in specifically size 13W, well after i confirmed my order is said size 14 W, witch i did not originally put on the order, so i contacted the company by email and than by phone since by email they said they couldnt do anything. Thats where the fun started, mind you i emailed... Read more

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I've been trying for 3 weeks to return my unworn shoes that are VERY small for my size 8 and make my feet hurt as soon as I put them on, and Asics just fail to send me a return label. I was emailing them, calling, writing on FB. I've been trying for 3 weeks to return my unworn shoes that are VERY small for my size 8 and make my feet hurt as soon as I put them on, and Asics just fail to send me a return label. I was emailing them, calling,... Read more

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I purchased my 3rd pair of Asics running shoes today from Sportsmans warehouse canal walk, South Africa. Returned after the last pair started falling apart with the bottom rubber pads delaminating. Canal walk service desk at sportsmans warehouse said Manufacturer can take up to 3 WEEKS to assess the shoes for damage. (the shoes were still under warranty) No immidiate credit note, no apology. Now i purchased another pair just to wait for an... Read more

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Hole worn in Asics shoe
1 of 2

I bought a pair of Asics Women's Gel-Essent 2 running shoes from Princess Crossing Sportsman's Warehouse last December. By September this year, a hole had worn through on the inside of the left shoe (just below the ankle) so badly, that the hard piece of plastic was exposed and consequently, I was left with a bad cut on my foot. I am a walker and 66 years old so I no undue pressure was put on the shoe, it's just seems that Asics' standards... Read more

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