I received a pair of Gel Cumulus 17 for Christmas form my brother. I did not start wearing them until the end of March when the snow was finally gone. After a month a hole appeared in the toe of each shoe. They are a comfortable shoe, but they should not have failed this way in the toe. My last pair of Asics were Gel Kahana 7s and I see that they have a more extended reinforcement in the toe. I was thinking about complaining and then met a woman on my walk today with the same shoes and the same complaint. I have worn Asics for 30 years, as a runner and as a walker and I rely on their quality. The Gel Cumumlus 17 does not measure up and I would ask for a replacement pair of shoes, not the Cumulus.
This reviewer shared experience about bad quality and wants this business to issue a full refund. The author is overall dissatisfied with Asics and uploaded a picture. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
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