Week of 10/13/17. Ordered a pair of men Size 11 Nimbus 19.
Product shipped was a Size 6.5 Tumbalina young ladies shoe. Called customer service for them to ship correct product to my house. Before they would ship the product I ordered, I was responsible for returning the product they shipped in error, then they would assess and send the correct shoes. I requested they ship the shoes now, as I did not cause the error and I would return their erred product.
Went round and round with the customer service agent, to no avail. Poorest customer service I have ever experienced with an online retailer
Product or Service Mentioned: Asics Shipping Service.
Reason of review: Order processing issue.