I purchased my 3rd pair of Asics running shoes today from Sportsmans warehouse canal walk, South Africa. Returned after the last pair started falling apart with the bottom rubber pads delaminating.
Canal walk service desk at sportsmans warehouse said Manufacturer can take up to 3 WEEKS to assess the shoes for damage. (the shoes were still under warranty) No immidiate credit note, no apology.
Now i purchased another pair just to wait for an answer. If they do not provide a refund or at least a credit then i will most likely be posting allot more of my negative experience..
This person wrote the review because of poor customer service at Asics. Reviewer claimed that he or she lost $150 and wants Asics to "credit or full refund".
The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.